SANS FAQ

SANS Training and Education

CITREP+ Reimbursement

Payment and Refund


SANS Training and Education

  1. What is Proctored?
    A Proctor is a person appointed to keep watch over students at examination. Proctored, therefore, means to be supervised or monitored. All certification examinations of SANS will be monitored.
  2. Proctored bundle and Proctored unbundle
    You can only purchase the Proctored Bundle if you sign up for the class. For example, if you are registering for SEC401, you may only purchase Proctored GSEC Bundle. If you did not sign up for the class, you are not allowed to purchase the Proctored Bundle. Instead you have to purchase Proctored Unbundle, if you want to take the certification exam only.
  3. What is OnDemand?
    The OnDemand is a tactical study tool that uses a combination of learning techniques to reinforce the concepts taught in the course. For more info, please read from here.
  4. OnDemand Bundle
    You can only purchase the OnDemand Bundle if you sign up for the particular class. For example, if you are registering for SEC401, you may only purchase a bundle for SEC401.
  5. What is Netwars Continuous?
    SANS' NetWars Continuous Online Range uses the gamification of IT Security to advance your most vital InfoSec skills. For more info, please read from here.
  6. When can I take the certification examination?
    For exams purchased with SANS training, access to the exam will be available 7-10 days following the end of the event. You have 4 months from the last day of the course to take the certification examination. You will receive an email from GIAC when your exam has been issued to your portal account. You have 120 days to complete the exam from the time we send notice that it is available.
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CITREP+ Reimbursement

  1. Which courses are eligible for CITREP+ reimbursement?
    Only courses with CITREP+ endorsed label are eligible for CITREP+ reimbursement.
  2. Must I pass the certification examination to apply for the CITREP+ reimbursement?
    Yes.
  3. If I were to ask my company to sponsor me, am I still entitled to the CITREP+ grant?
    Yes. If your company is the sponsor, your company will have to apply for the reimbursement.
  4. Where should I register to be eligible for CITREP+ reimbursement?
    Please register through COSEINC to be eligible for CITREP+ reimbursement.
  5. What are the requirements and procedures to get reimbursed?
    Please visit www.imda.gov.sg/citrep for detailed procedures.
  6. What does CITREP+ support:
    Please visit www.imda.gov.sg/citrep for full details.
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Payment and Refund

  1. Are the fees for SANS classes inclusive of GST?
    Yes the fees are inclusive of GST for SANS classes.
  2. What payment options are available for SANS training?
    We accept checks, GIRO, and bank transfer.

Others

  1. Will COSEINC submit CPE on my behalf ?
    No, COSEINC will not be submitting CPE on behalf of the trainee.
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